Process Map

A vertical timeline showing the stages of a multi-step process, with visual indicators for completed, current, and upcoming stages. Helps users understand where they are and what comes next.

Live Demo

Benefits Application Process

  1. Apply Online

    Complete the online application form with your personal details and eligibility information.

    15 minutes — Completed
  2. Submit Documents

    Upload required supporting documents including proof of identity, income, and residency.

    10 minutes — Completed
  3. Identity Verification

    Your identity is being verified against state records. You may be contacted if additional information is needed.

    1–3 business days — In Progress
  4. Application Review

    A caseworker will review your complete application and all submitted documentation.

    5–10 business days
  5. Decision & Notification

    You will receive a written determination by mail and email with next steps if approved.

    2–5 business days

About This Library

Reference implementations of interaction patterns for NYS digital services.

View on GitHub

Resources